Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: Email address and authentication data provided through our identity provider (Clerk).
• Video data: YouTube URLs you submit and video files you upload for processing.
• Usage data: Search queries, processing history, and credit usage.

2. How We Use Your Information

We use your information to:

• Process videos and enable semantic search functionality
• Manage your account and credit balance
• Improve the Service and develop new features
• Communicate with you about your account and the Service

3. Video Data Handling

When you submit a video, we extract frames and generate AI embeddings (numerical representations) for search. We store:

• Thumbnail images of extracted frames
• Embedding vectors for search indexing
• Metadata (timestamps, video ID, processing status)

Original uploaded video files are stored temporarily for processing and are subject to automatic cleanup via storage lifecycle rules.

4. Third-Party Services

We use the following third-party services to operate:

• Clerk: Authentication and user management
• Supabase: Database and job queue
• Modal: GPU compute for AI processing
• Qdrant: Vector database for search indexing
• Cloudflare R2: Object storage for thumbnails and uploaded files
• Lemon Squeezy: Payment processing

Each provider processes data in accordance with their own privacy policies.

5. Data Retention

Processed video data (embeddings and thumbnails) is retained as long as your account is active. Uploaded source video files are automatically deleted after a short retention period. You can request deletion of all your data by contacting us.

6. Cookies

We use essential cookies for authentication session management. We do not use tracking or advertising cookies.

7. Security

We implement industry-standard security measures including encrypted connections (HTTPS), authenticated API access, and row-level security on database records. Access to your data is scoped to your authenticated account.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data and account
• Export your data in a portable format

To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Service.

10. Contact

For privacy-related inquiries, contact us at support@videomomentfinder.com.